Lessen the risk of having to overhaul service management processes and learn how to create a service-centric platform that increases value and decreases disruption.
When IT Services and Applications are not well-defined or aligned accurately with the business services that they support, it can lead to:
Lack of cost transparency to the business
Poor IT budget alignment and management
An unsupported and poorly communicated IT Strategic Vision
Inability to track services from an operations perspective
Defining services doesn’t have to be a lengthy ordeal. We will provide some examples of common services to demonstrate some of these benefits when implemented.
Our Cask experts will show you how to help your organization get the most value out of its ServiceNow investment.